Guarantee

Guarantee

By SIDDE makes its sofa collection with great care and guarantees a long lifespan if it is maintained with care and attention. More information about the materials we use can be found at Product information.

Guarantee on our sofas

In addition to the legal guarantee (which means that, a product must meet what the consumer can reasonably expect from it), By SIDDE provides a 5-year construction guarantee. And you get a 5-year Protexx stain warranty, which we have purchased for you from Oranje BV.

 

The construction guarantee concerns the interior of the sofa, that is the wooden construction and the suspension. By SIDDE gives this excellent guarantee because our products are of high quality. Do you still have a warranty issue? Mail to our employees via [email protected] and we will find a solution for you.

 

Stains covered by the Protexx guarantee: drinks, such as: coffee, tea, chocolate milk, cola, fruit juice, wine, beer and liqueur. Foods, such as: tomato sauce, gravy, peanut butter, chocolate spread, jam, ketchup, mayonnaise, curry. All excretion and excretion of humans and mammals, such as: perspiration, skin fat, blood, urine, vomit, faeces.

 

NOTE: dirt on the upholstered furniture caused by normal use and jeans stains are not covered by the warranty.

 

More information about the Protexx guarantee can be found on the Protexx page

Guarantee on our rugs

The warranty on a By SIDDE rug is 2 years. This is in accordance with the legal guarantee. Legal guarantee means that a product is or must do what the consumer can reasonably expect from it.

We're glad to help.

Mon - Thu: 9.00 - 17.00
Fri: 9.00 - 15.00

* Studio only open by appointment

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